Merging our PRO and free app into one on iPhone

Screen Shot 2014-03-14 at 08.34.17

Starting this week, we are simplifying our user experience by merging our PRO and free app on iPhone into one. We want to underline that we are not taking away any features from PRO users and the PRO app will still be functional.

If you are a PRO user on iPhone, we kindly ask you to download our free app and use that in the future. When you log in to the free app, it will recognize you and unlock all PRO features – and you will not be bothered by banner ads. Also, your historical data is stored on our servers and will be available to you in the free app once you log in. We recommend you verify that your data is available in the free app before deleting the PRO app from your phone.

We’ll grant all iPhone PRO users who transitions to the free iPhone app one month free Premium for the trouble – the free month will start automatically once you log in to the free app and you do not need to provide any payment data.

Thank you so much for your support.

22 thoughts on “Merging our PRO and free app into one on iPhone

  1. Being a long time Pro user and Premium member for the last year, I didn’t seem to get any free month when installing the non pro version and signing in. Everything else works fine though.

  2. What about Android users? I was asked to change to Free version and that I would not ads. I am on free and still get ads. Which should i be using on android? Free or Pro?

  3. For completeness I think you need to explain what happens to existing Premium customers. From my experience they get a free month to pass on to another person, not for themselves.

    I also think it would be useful to explain which settings you need to re-enter (for example audio, HR pairing)

    However, well done for merging these, good move.

  4. Having moved over to the free app having been a pro user for as long as I can remember I don’t have the premium features yet

  5. Endomondo is tech challenged and should not be selling anything since they can’t deliver to people using the latest tech gear.

  6. I paid for endomendo pro on my old phone witch got water damaged do I need to pay again on my new phone if not please lel me know how to reinstall endomendo pro on my new phone

  7. I’ve always been a bit annoyed with Edmondo. Used the free app at first and it wasnt too bad upgraded to pro and for what! Only to be told I need to upgrade again to premium! I dont mind the app as it is but when you try to interface with the internet or your computer….. nothing but drama, this should be seemless… thats what I thought I was buying.

  8. Hei. I just became a premium user. I don’t understand how to unlock my membership, where do I get the code?

  9. Please take me back to my previous version. This pro version is no good it does not work for me. Each time I have download the app instead of just opening it. Please restore my earlier version! Geoff

  10. I installed the free 1 month premium on top of my pro. I decided after the month was over, I didn’t want the premium so let it expire. Now when I run Endomondo, I get the “download the free app” screen every time, have to select download, then it takes me to the iTunes store, where I now have to select “open” to get my app to run. How do I get rid of these to steps so I can go back to the old way of one step, hit the app and I’m in? Real PITA right now!

    1. Hi Daryl, just delete the PRO app, install our free app, and log in with your account. You will have all PRO and Premium features unlocked. Thanks

  11. I was uninstalled my endo becos error on my iPhone, when I reinstalled it’s upgraded to Premium, but I don’t want to upgrade becos the feature on the free apps is more than enough for me. Kindly pls advise if Endo will charge me or not? And how to undo the premium subcribtion? Thanks

  12. I downloaded this app to my Iphone yesterday. It worked ok, it did calculate my miles different then Map my Run. One finished, I had a hard time locating the off switch and when I did, it turn off nicely. However, now my phone will not charge. Is this normal? Can’t even change phone to delete it :( Not happy!

  13. I’m confused by the merging of the pro and free app. I’m on iOS though you sent me details regarding android, and when I try to install the endomondo free app, I cant. I have paid for the pro app and the AppStore won’t let me down load the free app. I was also a premium user but this merging has just confused and annoyed me so I haven’t renewed. I have enjoyed using your app and website for 3+ years now. I would appreciate some guidance on what to do.
    Kind regards
    Dave

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