Skip to content

Merging our PRO and free app into one on iPhone

Screen Shot 2014-03-14 at 08.34.17

Starting this week, we are simplifying our user experience by merging our PRO and free app on iPhone into one. We want to underline that we are not taking away any features from PRO users and the PRO app will still be functional.

If you are a PRO user on iPhone, we kindly ask you to download our free app and use that in the future. When you log in to the free app, it will recognize you and unlock all PRO features – and you will not be bothered by banner ads. Also, your historical data is stored on our servers and will be available to you in the free app once you log in. We recommend you verify that your data is available in the free app before deleting the PRO app from your phone.

We’ll grant all iPhone PRO users who transitions to the free iPhone app one month free Premium for the trouble – the free month will start automatically once you log in to the free app and you do not need to provide any payment data.

Thank you so much for your support.

22 Comments Post a comment
  1. cocazulu #

    Being a long time Pro user and Premium member for the last year, I didn’t seem to get any free month when installing the non pro version and signing in. Everything else works fine though.

    March 14, 2014
  2. nrosser #

    When exactly does this go into effect..?

    March 14, 2014
  3. What about Android users? I was asked to change to Free version and that I would not ads. I am on free and still get ads. Which should i be using on android? Free or Pro?

    March 14, 2014
  4. Graham #

    For completeness I think you need to explain what happens to existing Premium customers. From my experience they get a free month to pass on to another person, not for themselves.

    I also think it would be useful to explain which settings you need to re-enter (for example audio, HR pairing)

    However, well done for merging these, good move.

    March 14, 2014
  5. Elaine Rousseau #

    Having moved over to the free app having been a pro user for as long as I can remember I don’t have the premium features yet

    March 15, 2014
  6. Ruggero #

    I received this email having pro for Android only and Standard for iphone. I am confused….

    March 16, 2014
  7. Sean Hawkes #

    Endomondo is tech challenged and should not be selling anything since they can’t deliver to people using the latest tech gear.

    March 17, 2014
  8. claus #

    for the free version, my ipad says ‘not compatible with this ipad’

    April 14, 2014
  9. Denise Cronin #

    I downloaded the free version of your app but it kept crashing my phone!

    April 14, 2014
  10. BG Smit #

    I paid for endomendo pro on my old phone witch got water damaged do I need to pay again on my new phone if not please lel me know how to reinstall endomendo pro on my new phone

    April 14, 2014
  11. John #

    I’ve always been a bit annoyed with Edmondo. Used the free app at first and it wasnt too bad upgraded to pro and for what! Only to be told I need to upgrade again to premium! I dont mind the app as it is but when you try to interface with the internet or your computer….. nothing but drama, this should be seemless… thats what I thought I was buying.

    April 14, 2014
  12. Ingunn Lysø #

    Hei. I just became a premium user. I don’t understand how to unlock my membership, where do I get the code?

    April 16, 2014
  13. Junior Mororó #

    I’m a premium user, how do I get the code to unlock the statistics on my smartphone?

    April 19, 2014
  14. I have an issue with the iPad. It used to work on the iPad but since the update it states it does not work on this iPad? I’m using the latest iPad.

    April 28, 2014
  15. Geoff #

    Please take me back to my previous version. This pro version is no good it does not work for me. Each time I have download the app instead of just opening it. Please restore my earlier version! Geoff

    May 31, 2014
  16. Daryl #

    I installed the free 1 month premium on top of my pro. I decided after the month was over, I didn’t want the premium so let it expire. Now when I run Endomondo, I get the “download the free app” screen every time, have to select download, then it takes me to the iTunes store, where I now have to select “open” to get my app to run. How do I get rid of these to steps so I can go back to the old way of one step, hit the app and I’m in? Real PITA right now!

    June 19, 2014
    • endoeva #

      Hi Daryl, just delete the PRO app, install our free app, and log in with your account. You will have all PRO and Premium features unlocked. Thanks

      June 20, 2014
  17. Doria #

    I was uninstalled my endo becos error on my iPhone, when I reinstalled it’s upgraded to Premium, but I don’t want to upgrade becos the feature on the free apps is more than enough for me. Kindly pls advise if Endo will charge me or not? And how to undo the premium subcribtion? Thanks

    August 3, 2014
  18. Kim #

    I downloaded this app to my Iphone yesterday. It worked ok, it did calculate my miles different then Map my Run. One finished, I had a hard time locating the off switch and when I did, it turn off nicely. However, now my phone will not charge. Is this normal? Can’t even change phone to delete it :( Not happy!

    February 11, 2015
    • endoeva #

      Hi Kim, our app does not affect the ability of your phone to charge, it must be a hardware issue. Thanks

      February 13, 2015
  19. Dave #

    I’m confused by the merging of the pro and free app. I’m on iOS though you sent me details regarding android, and when I try to install the endomondo free app, I cant. I have paid for the pro app and the AppStore won’t let me down load the free app. I was also a premium user but this merging has just confused and annoyed me so I haven’t renewed. I have enjoyed using your app and website for 3+ years now. I would appreciate some guidance on what to do.
    Kind regards

    March 14, 2015

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s


Get every new post delivered to your Inbox.

Join 520 other followers

%d bloggers like this: